Rochester, MN
(507) 580-0580

Southern Minnesota and western Wisconsin

Twenty towns, two offices

Coverage runs out of two real addresses, not a call center. Whichever office is nearer takes the job, which is why La Crescent sits in the La Crosse column even though it is in Minnesota. Cleaning gets scheduled around your calendar. Restoration answers around the clock: on site in 60 minutes or less, 24/7/365.

Answered from Rochester, MN

Fourteen towns out of the Rochester office

  • RochesterHome to the headquarters office - the closest coverage we have.
  • ByronA short run west of Rochester, inside the Rochester office's regular radius.
  • KassonWest of Rochester along the same corridor as Byron.
  • StewartvilleSouth of Rochester, on the route the Rochester crew already runs.
  • St CharlesEast of Rochester, still Minnesota, still answered from the same office.
  • PlainviewFurther east toward the Wisconsin line, covered out of Rochester.
  • OwatonnaWest of Rochester along Highway 14, part of the Rochester coverage area.
  • AustinSouth of Rochester, part of the same Minnesota footprint.
  • Albert LeaSouthern edge of the Rochester coverage area, still one call.
  • FaribaultNorthwest of Rochester, covered on the same emergency line.
  • NorthfieldFurther northwest, the outer edge of what the Rochester office regularly covers.
  • RedwingNorth along the Mississippi from Rochester, part of the Minnesota footprint.
  • WinonaSoutheast on the river, near enough to the Wisconsin line that either office can answer.
  • GoodviewJust outside Winona, covered on the same run.

Answered from La Crosse, WI

Six towns out of the La Crosse office

  • La CrosseHome to the Wisconsin office - the closest coverage on that side of the river.
  • OnalaskaJust north of La Crosse, inside the office's regular radius.
  • La CrescentAcross the river from La Crosse, on the Minnesota side but answered from the Wisconsin office.
  • SpartaEast of La Crosse along the same corridor.
  • TomahFurther east, still inside the La Crosse office's coverage.
  • ViroquaSouth and east of La Crosse, the outer edge of the Wisconsin footprint.

What 60 minutes actually means

One clock for two offices

Two offices across two states exist for one reason: so one of them is close enough that a flood or a fire gets a crew on site in 60 minutes or less, whichever side of the river you are on. Cleaning work runs on normal office hours, Monday through Friday, 8:00 AM to 4:00 PM. The restoration side does not keep those hours - it answers 24/7/365, because water and smoke do not wait for business hours either.

Exposed wall framing and a fresh patch during structural restoration after a loss

Not sure which office covers you?

Call (507) 580-0580 and whoever answers will tell you straight away, or send a message and we will get back to you personally.